Report a Repair
Emergency repairs
Call our 24/7 helpline number on 0845 60 60 665.
Your call will be dealt with immediately and the repair reported to our contractors. We will deal with the repair as soon as is reasonably possible, although follow-up work may take a little longer.
Non-emergency repairs
Call our 24/7 helpline number on 0845 60 60 665.
Our trained advisers will arrange for the repair to be done within:
- 7 days for urgent repairs
- 28 days for routine repairs
Appointments will only be made for internal repairs.
Reporting repairs on-line
Click here to use the Yorkshire Housing Online Repair Reporting Tool to report non-emergency repairs. The job will be ordered on the day it is received.
Can you fix it?
Sometimes you can with a few basic checks which could be much quicker than calling us out. Does a fuse need replacing? Has a pilot light gone out? Does the pressure on your boiler need raising? Should a light bulb be replaced? If it’s not something you can deal with, we’re happy to help.
Gas leaks
If you smell gas, call Transco immediately on 0800 111 999